Wondering what to do with all your essentials, not-so-essentials, and the suitcases that come with them while you explore Japan? Here are a few hacks for luggage storage in Tokyo.

Traveling is carefree, fun and exciting! You’re exploring, adventuring, without a care in the world! Er … apart from that 24 kg suitcase full of stuff slowing your roll. There are also the new Shinkansen baggage restrictions to consider. So you want to drop that dead-weight asap and get on with your exciting day — but how?

If you’re staying in a hotel or hostel you can usually drop it off at the desk long before check-in. But things aren’t always that easy: vacation rentals don’t have this luxury, nor do some hostels. And what if you’re not even staying here? Luckily we have all the best options for luggage storage in Tokyo, from stations to apps to the trusty locker.

Storing luggage at the airport

If you’re only in Tokyo for a day or two and don’t need all your stuff, you can leave it at the airport. Alternatively, you can have it shipped ahead to your hotel in Tokyo, or elsewhere in Japan.

Pro tip: Book Luggagent to port your luggage from the airport to your accommodation in Tokyo; more options below.

Luggage Narita Express - Lily
Photo by Lily Crossley-Baxter

Narita Airport

Find out the cheapest ways of getting to and from Narita Airport.

Suggested Activity
Samurai Experience in Tokyo
One of the coolest things to do in Tokyo! Discover the samurai practice of Kenbu Tachibana Ittoryu, a special sword performance. During your class you’ll dress up in a samurai outfit and train with a katana (single-edge samurai sword). A photo shoot is included, Great experience for families and children!

Staffed luggage storage counters

Please note, Narita’s staffed luggage storage areas are currently closed, but hopefully will open again in the near future.

A variety of private companies offer luggage storage, with a standard case costing just over ¥500 per day.

Lockers

You can also use the coin lockers which have a limit of eight days. Some are charged on a daily rate (so you pay for 24-hour blocks) but some have an hourly charge rate, meaning the first block is only six hours, and then changes to 24 hours after that. They also have extra-large lockers available for ¥1,000 per 24 hours, which can be used for skis and other over-sized baggage.

luggage delivery service Tokyo
Photo by iStock.com/rockdrigo68

Haneda Airport

Find out the cheapest ways of getting to and from Haneda Airport.

Staffed luggage counters

The airport luggage desk will keep items for up to two weeks, with daily charges varying depending on the size of the luggage. They start at ¥400 for a small item (less than 120cm); average suitcases are generally ¥600and larger items (200-300cm) are ¥1,000. While there are desks in all three terminals, only those in T1 and T2 are currently open (from 6am – 10:30pm). The maximum weight is 30kg and maximum size is 300cm (height, width and depth). Alternatively, JAL will send luggage, but are not currently accepting pieces for storage.

Lockers

Haneda also has baggage lockers, with the ones in T1 and T2 offering 3-days of use, while those in T3 can be used for 7 days.

Alternative to luggage storage: Shipping your bags onward

If you’re only staying in Tokyo for the day before heading to another city, consider sending your bags on ahead. Also, it’s worth keeping in mind that some bullet train routes require reservations for luggage over a certain size (more on that below) — another reason it might be more convenient to ship your bags onward. Check out our guide to sending your bags from the airport for all the details.

Suggested Activity
Japan Rail Pass
The JR Pass is a 1 week pass that allows unlimited travel on Japan Rail lines throughout the country. This ticket is extraordinarily good value for long distance and inter-city travel. *Restrictions: Can only be purchased by temporary visitor visa holders not already in Japan. ...

Train stations

If you’ve made it this far with that giant suitcase and want to explore the city straight away, train stations have a few options to help you out.

Lockers

Despite being banned for security reasons in many countries, Japan is in love with station lockers. There will be some at pretty much every station you visit, even in the countryside. Stations in Tokyo often have great walls of them with multiple locations (both inside and outside the ticket gates), so you can usually find an empty one. They come in three sizes, small, medium and large and usually cost ¥300, ¥500 and ¥800 per day respectively (give or take ¥100).

Station lockers are simple and convenient. Some are still classic coin and key lockers. Increasingly, stations are replacing these with electronic lockers that allow you to pay with IC cards like Suica and Pasmo, which is handy. Electronic lockers have English guidance, too. If you leave your items for longer than three days, the station staff will clear them, but you can retrieve your items and pay at the counters.

Bonus locker tips

  • At larger stations, take a photo of where your locker is, and note the nearest exit or shop, so you can easily find it — some stations are like a maze. If you get really lost, you can ask a staff member and they may be able to use your key or receipt to identify the locker location (definitely haven’t had to do that before).
  • If you find a bank of lockers but they’re all full, have a look for the poster showing locations of other locker banks — you might have better luck elsewhere.
  • If you open a locker and find someone else’s stuff inside — don’t panic, not a bomb, this happens weirdly often! — just pop it over to the nearest desk or Lost and Found with the number of the locker it was in. Also, if you realize on a bus somewhere that you never quite locked your locker, don’t panic, chances are your stuff has been handed in safe and sound; you’ll just have to prove it’s yours with ID or a description of contents (definitely haven’t done that before either).
Suitcases Luggage
Photo by iStock.com/Casanowe

In-station service desks

If you can’t find a free locker or can’t fit your bags in it if you do, some larger stations have service desks that will store your luggage for you, in Tokyo and beyond.

JR East Travel Service Center

The JR East Travel Service Center at Tokyo Station can store hand luggage for ¥600 per item; however, it must be collected on the same day. They also offer a porter service around Tokyo Station and delivery services through Yamato for shipping items around Japan. You can also use the Sagawa Service Center near the Nihonbashi exit (more below), on the other side of the station.
Location: Inside Tokyo Station near the Marunouchi North exit.

Yamato

Yamato is one of Tokyo’s largest courier companies (Sagawa is the other). It is instantly recognizable by it’s “black cat” logo and operates luggage storage counters at several train stations.

Useful locations include:

  • Tokyo Station: Towards the north exit of Marunouchi Station, which is connected to Tokyo Station, this office is open from 7:30 a.m. to 8:30 p.m.
  • JR Yokohama Station: Located at the east exit; open from 9 a.m. to 9 p.m. but is currently closed on weekends and holidays due to Covid-19.
  • Odawara Station: At the Hands-Free Tourist Information Center in Odawara Station, this office will take luggage from 9 a.m. to 7:30 p.m. and has English, Chinese, and Korean language services.
  • Tobu Nikko Station: Inside the Tobu Nikko Tourist Information Center, which is connected to the station; open from 9 a.m. to 4:30 p.m. for luggage storage. They also support English, Chinese, and Korean language services.

Sagawa

Sagawa, Japan’s other major courier service, has a luggage storage counter at Tokyo Station.

  • Tokyo Service Center: Inside Tokyo Station, near the Nihonbashi exit; open from 7 a.m. to 9 p.m. Items cost ¥800 per day, or ¥1,000 if over 161 cm.

City-wide service desks

If you don’t have a hotel to keep an eye on it or it’s too big for lockers, there are other services to keep your luggage safe across Tokyo.

Yamato

Yamato has one Kantō area location not connected to a train station.

  • Pacifico Logistics Center, Yokohama: On the second floor of the Pacifico Yokohama convention center, 12 minutes from JR Sakuragichō Station and 3 minutes from Minatomirai Station. It’s open from 9 a.m. to 6 p.m. and also has a tourist information center.

Sagawa

Sagawa charges between ¥500 and ¥1,000 for a full day of storage per item, depending on the location. These counters, as well as the one inside Tokyo Station, also offer luggage forwarding to Narita and Haneda airports, to your accommodation, and general shipping.

  • Shinjuku Service Center: Inside the tourist information center on the 3rd floor of the Shinjuku Expressway Bus Terminal; open from 8 a.m. to 8 p.m. Items cost ¥800 per day, or ¥1,000 if over 161cm.
  • Asakusa Service Center: Near the Kaminarimon entrance to Asakusa’s famous temple, Sensō-ji; open from 9 a.m. to 7 p.m., with final items accepted at 6 p.m. Here, baggage storage costs a flat ¥800 per item per day.
  • Skytree Service Center: On the ground floor of Solamachi, the mall at the base of Tokyo Sky Tree; open from 9 a.m. to 9 p.m., with final items accepted at 8 p.m. Items cost just ¥500 or ¥700 per day for ones over 101 cm.

There are some limits on weight and size: bags cannot be over 200 cm total dimension or 30 kg in weight. You are allowed to access your baggage while it is being stored.

These counters, as well as the one inside Tokyo Station, also offer luggage forwarding to Narita and Haneda airports, to your accommodation, and general shipping. You can drop off before 11 a.m. and pick up after 4 p.m. for Haneda or drop off by 6 p.m. and collect after noon the following day for Narita. Airport delivery charges vary according to size, with prices ranging from ¥770 to ¥2,728. If you really don’t want to carry things, you can also arrange for items to be collected from your hotel and delivered to the airport of your choice for the same prices as above — this is mainly large hotels though, and you have to arrange it through them.

Apps: Ecbo and others

Since there’s an app for everything these days, luggage storage in Tokyo is no different. There is one main app for this, and it’s called Ecbo. Perfect for people staying at vacation rentals (so no friendly hotel concierge to look after it for you), these services offer a more human version of lockers.

Ecbo Cloak Service was started by Shinichi Kudo, who previously interned at Uber Japan and saw a gap in the market for easy luggage storage in Tokyo. They offer a smart and easy service with map-location finders and additional services like wifi and charge points. Most spots are cafes and guesthouses but might also be the post office or locations in train stations. You can select the best-suited spot depending on location or price, and see how many spaces are available.

You need an account to use the service and you can book in advance; payment is made via credit card when you leave. Prices are standardized at ¥400 per day for bags (under 45 cm) and ¥700 per day for suitcases.

Additional Apps

While Ecbo was the only app offering this service in Tokyo when we first wrote this article in 2017, there are now a handful of other international apps doing a similar thing, but without the Japanese connection(s).

  • Stasher: Currently offering one storage spot in Ueno, their prices are around ¥750 per item.
  • Bounce: Also curently only offering one spot at Tokyo Skytree, Bounce has a general price of ¥600 per item.
  • Vertoe: Has a handful more — around 4 spots to choose from around Tokyo, with rates at a standard ¥700 per item.

Traveling with large luggage on the Shinkansen: 2020 changes

shinkansen at kyoto station
A shinkansen train at kyoto station | Photo by Chris Kirkland

While previously you could bring luggage on the bullet train without issue, new rules introduced in May 2020 have changed that. If your luggage has a combined height, width, and length between 160 cm and 250 cm, you will now need a luggage reservation. While this reservation is free, it must be made in advance and can only be done with a reserved ticket. It’s worth noting that these rules don’t apply to prams, wheelchairs, bikes (which must be stored in bags), and musical instruments, although you can book a space for these if you want to.

If you fail to make this reservation and try to board with “extra large” luggage, you will be fined ¥1,000 and will need to upgrade to a reserved seat ticket (a few extra hundred yen on top of your unreserved ticket price). If there are no reserved seats left, you may have to wait until the next train. Bags with a combined size of over 250 cm will not be allowed on board.

These rules apply to specific routes only: the Tōkaidō Shinkansen (between Tokyo and Osaka, including Kyoto), the San’yō Shinkansen (between Shin-Osaka and Fukuoka, including Himeiji and Hiroshima) and the Kyūshū Shinkansen (between Hakata and Kagoshima). While it is not a lot of money, just ensure you are aware and book in advance to avoid the fine.

Luggage FAQs

Still got a bag-full of questions? Unload them here.

luggage storage Tokyo
Photo by Voyagin

How much does luggage storage cost in Tokyo?

Luggage storage costs between ¥300 to ¥1,000 per item, depending on the size and the location. Lockers are cheaper, apps are cheap, and staffed-luggage offices are a little more, but are also a darn-sight friendlier.

Where can I store luggage in Tokyo?

You can store luggage in staffed luggage centers, in storage lockers, or via an app. The first two options are available in airports and major train stations, as well as some busy sightseeing spots. Lockers can be found across the city!

Are there storage lockers in Tokyo?

Yes! Despite the risks and the weird uses, there are still thousands of lockers in Tokyo. You’ll find them in multiple sizes in train and bus stations, in and around busy event spaces, museums or galleries, near sightseeing spots, and ocassionally on random shopping streets. Some use keys, some use electronic payments (with some extending as far as Apple or Googlepay), and they generally have a 3-day limit.

While we do our best to ensure it’s correct, information is subject to change. This article was first published in May, 2017. Last updated in May, 2022.

Ask our local experts about Tokyo

Get our Tokyo Cheapo Hacks direct to your inbox

Watch this next

Recommended hotels located nearby