The operator for Tokyo Disneyland and DisneySea has announced an extended temporary park closure until April 20.
This decision was made in cooperation with the Japanese government’s request to postpone and scale back events involving large gatherings of people to combat the spread of COVID-19 in Japan. For more information on the situation, read this article.
Both parks were scheduled to reopen on March 16, but that date has been pushed back based on advice from government authorities.
But I already bought tickets!
The park is offering refunds on all tickets due to expire during the period of closure. You can also choose to exchange your ticket for a new one with an extended expiry date of March 31, 2021.
If you bought your tickets from a travel agency or convenience store, you can return to the place of purchase to arrange the refund or exchange. If you bought them online, an online form should become available toward the end of next week for you to process the refund or exchange. This is a sudden closure so Disney is still working on the process, we’ll provide a link when the form becomes available.
If you’ve made bookings for shows or restaurants within Tokyo Disneyland or DisneySea, they will be automatically refunded to your credit card.
What about the hotels?
The hotels are still operating but there may be changes to scheduled activities and cast members will wear masks. The Ikspiari shopping mall, located between the Disney Ambassador Hotel and JR Maihama Station, and the Maihama Amphitheater will also, unfortunately, be closed. If you decide to cancel your trip, the resort has declared all hotel bookings during the park closure dates will be exempt from cancellation fees.
Can I still use the Disney Resort Monorail?
The Disney Resort Line, a monorail linking to JR Maihama station, will continue to operate as usual for the convenience of hotel guests and staff.
The closures are certainly a disappointment for visitors but make sense considering over 30 million people visited the park last year alone. When your trip gets back on track, make sure to read our article on how to save money at Tokyo Disneyland and DisneySea.